Maple

Customer Support Representative (South Africa, Remote)

Maple

14 days ago
South Africa
Onsite
Full Time
Medior
0 applicants
Maple
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About this role

Maple is building AI agents that assist local businesses with customer interactions and operational modeling. The company focuses on automating workflows and providing tailored support to enhance business efficiency and customer experience. The role involves onboarding new customers, troubleshooting issues, and collaborating with engineering to improve the platform.

Skills

Maple

About Maple

maple.inc

Industries

Technology, Hospitality, Consulting

Maple is an innovative voice AI technology designed specifically for the restaurant industry. It operates 24/7 to handle customer calls, take orders, and book reservations, ensuring that restaurants never miss a customer while allowing staff to focus on delivering exceptional service. By using Maple, restaurants can enhance their customer interaction and streamline operations, ultimately improving profitability and customer satisfaction.

About Maple

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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