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Customer Success Manager at Hubstaff - ApplyBlast

Customer Success Manager

Hubstaff

10 days ago

4.3 on Glassdoor

Remote

Full Time

Medior

55 applicants

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About this role

The Customer Success Manager owns the end-to-end customer journey for a portfolio of mid-market and Enterprise accounts across North and South America, focusing on rapid activation, long-term adoption, retention, and expansion. This strategic role involves acting as a trusted advisor to key stakeholders, driving measurable outcomes, and collaborating cross-functionally to deliver world-class experiences. The position is fully remote and reports to the Customer Success Team Lead within a distributed, remote-first environment.

Responsibilities

Own client activation and onboarding to ensure rapid adoption and time-to-value
Manage ongoing customer relationships and drive retention and expansion outcomes
Monitor product adoption metrics and health data to identify risk or opportunity

Skills

About Hubstaff

hubstaff.com

Headquarters

Fishers, Indiana, United States

Company Size

51-200 employees

Founded

2013

View Profile

Hubstaff is a powerful time tracking and productivity monitoring tool designed to enhance the efficiency of remote teams and mobile workforces. It offers features such as screenshot capturing, timesheets, billing, payroll management, and in-depth reporting, empowering businesses to identify performance issues and optimize productivity. With a user-friendly interface, Hubstaff enables users to focus on business growth rather than administrative tasks. The software is available on various platforms including desktop and mobile devices, catering to diverse audiences from freelancers to large enterprises.