Customer Support Representative
PayJoy
About this role
PayJoy busca un/a Representante de Atención al Cliente en Ciudad de México para brindar soporte a clientes finales a través de múltiples canales (teléfono, correo y WhatsApp). El rol se enfoca en ofrecer una experiencia amable y útil, resolviendo consultas y garantizando una alta satisfacción del cliente dentro de una empresa de crédito orientada a mercados emergentes.
Skills
Qualifications
About PayJoy
payjoy.comPayJoy is a fintech focused on expanding credit access for underserved consumers in emerging markets — its tagline is “Finance for the next billion.” The company provides phone and small-cash loans with fast approvals, minimal documentation, and a no-late-fees pricing approach, often delivered via partnerships with merchants, carriers and lenders. PayJoy combines alternative data and device-based technology to make financing and Buy-Now-Pay-Later style products available to people who lack traditional credit histories. It operates in multiple countries across Latin America, Africa and Asia.
Recent company news
ImpactAlphaT. Rowe Price backs PayJoy’s asset fund to expand smartphone access in emerging markets
Jul 23, 2025
TearsheetAnnouncing the 2025 winners of The Power of Payments Awards
Oct 8, 2025
Pulse 2.0PayJoy: $140 Million Debt Facility Secured To Advance Global Expansion
Dec 10, 2025
PR NewswireSmart and PayJoy Partner to Expand Access to Credit, Empowering More Filipino Consumers
Jun 30, 2025
Yahoo FinancePayJoy Marks 10 Years and 15 Million Customers: Focused on Expanding Responsible Financing in Emerging Markets
Jun 3, 2025
About PayJoy
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for PayJoy.
Salary
$46k – $62k
per year