Customer Support Representative
PayJoy(21 days ago)
About this role
PayJoy busca un/a Representante de Atención al Cliente en Ciudad de México para brindar soporte a clientes finales a través de múltiples canales (teléfono, correo y WhatsApp). El rol se enfoca en ofrecer una experiencia amable y útil, resolviendo consultas y garantizando una alta satisfacción del cliente dentro de una empresa de crédito orientada a mercados emergentes.
Required Skills
- Customer Support
- Call Handling
- Email Support
- WhatsApp Support
- Issue Resolution
- Technical Troubleshooting
- Complaint Resolution
- Customer Satisfaction
- CRM
- Data Entry
+5 more
Qualifications
- Technical Studies
- University Studies
About PayJoy
payjoy.comPayJoy is a fintech focused on expanding credit access for underserved consumers in emerging markets — its tagline is “Finance for the next billion.” The company provides phone and small-cash loans with fast approvals, minimal documentation, and a no-late-fees pricing approach, often delivered via partnerships with merchants, carriers and lenders. PayJoy combines alternative data and device-based technology to make financing and Buy-Now-Pay-Later style products available to people who lack traditional credit histories. It operates in multiple countries across Latin America, Africa and Asia.