Customer Support Representative

Civitas Learning

1 month ago

3.3 on Glassdoor

Remote

Full Time

Junior

1 applicant

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About this role

A Customer Support Representative at Civitas Learning is a member of the Customer Support team for a student-impact analytics platform. The role supports the company’s mission of helping higher education institutions apply student data to improve outcomes by ensuring product data integrity and usability. The position operates within a mission-driven, multi-cultural, and collaborative environment focused on data-driven insights for colleges and universities.

Skills

Qualifications

Bachelor's Degree

About Civitas Learning

civitaslearning.com

Civitas Learning is an education-technology company that delivers analytics surfaced in AI-powered workflows to help higher-education institutions make smarter decisions, work in sync, and scale proactive student support. Its SaaS platform ingests campus data, applies predictive models and prescriptive insights, and delivers dashboards, alerts, and workflow tools to identify at-risk students and prioritize interventions. Civitas partners with colleges and universities to integrate with existing systems, align teams, and drive measurable improvements in retention, completion, and equity.