Customer Support Representative
Lightspeed Systems(8 days ago)
About this role
Lightspeed Systems is seeking a Customer Support Representative to provide technical assistance and support to customers with their products. The role focuses on delivering exceptional service through various communication channels in a SaaS environment.
Required Skills
- Customer Support
- CRM
- Salesforce
- Troubleshooting
- Communication
- Problem Solving
- Technical Support
- Support Tickets
- Product Knowledge
- Help Desk
About Lightspeed Systems
lightspeedsystems.comLightspeed Systems is an EdTech software company that provides cloud-based management and safety tools for K–12 schools. Its platform gives districts visibility and control over school networks and devices—offering web filtering, classroom device management, student safety/threat detection, compliance, and analytics to drive engagement and ROI. Schools use Lightspeed to enforce policies, protect students online, monitor behavior, and simplify device and content management across 1:1 and hybrid learning environments. The company emphasizes safety, security, equity, and ease of use for educators and IT teams.
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