Customer Support Representative
Vori(3 days ago)
About this role
A Support Representative provides technical assistance to grocery store customers using iOS-based POS systems and hardware, focusing on troubleshooting, guiding users through workflows, and ensuring smooth checkout operations. The role involves collaborating with various support teams to deliver high-quality customer service in a retail environment.
Required Skills
- iOS
- POS
- Troubleshooting
- Customer Support
- Retail Software
- Bluetooth
- WiFi
- Ticketing Systems
- Hardware Support
- Communication
About Vori
www.vori.comVori is an innovative platform providing all-in-one point-of-sale (POS) and operations software specifically for independent grocery stores. The VoriOS system enables grocers to efficiently manage their operations, including ordering, inventory, payments, and customer engagement, all from one integrated solution. This user-friendly software is designed to meet the unique needs of grocers, allowing them to enhance the shopping experience, streamline operations, and effectively adapt to their community's demands. With Vori, independent grocery stores can embrace modern technology and stay competitive in a rapidly evolving market.
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