Technical Support Representative

Clinical Careers Page(1 month ago)

HybridFull TimeJunior$34,000 - $68,300Technical Support

About this role

A Technical Support Representative at CVS Health provides first-line technical assistance to CVS store, pharmacy, MinuteClinic and Photo employees, supporting the operation of in-store hardware and software systems. The role is part of the Technical Support organization and handles live troubleshooting calls and case tracking to help maintain service continuity. The position offers a work-from-home option while supporting a consistent, customer-focused retail experience.

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Required Skills

Customer Support
Technical Troubleshooting
Call Handling
Ticketing
Hardware
POS
Communication
Teamwork

Qualifications

High School Diploma
GED

About Clinical Careers Page

cvshealth.com

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.

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