Customer Support Representative
State Affairs
About this role
State Affairs is hiring a Customer Support Representative to join their team in Miami, Florida or Washington, DC. The role involves providing customer support via ticket and phone, troubleshooting basic technical issues, maintaining customer records, and collaborating with other teams to ensure a positive customer experience.
Skills
About State Affairs
stateaffairs.comState Affairs is a nonpartisan state policy intelligence platform delivering real-time, on-the-ground reporting, analysis, and alerts about state legislatures and Capitol activity. It publishes state news and features and offers products that track bills, regulatory changes, and policy developments for government affairs teams, corporations, nonprofits, and policymakers. The service emphasizes timely, actionable intelligence—“built for those who act first”—so subscribers can anticipate and respond quickly to shifting state-level policy.
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About State Affairs
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for State Affairs.
Salary
$40k – $46k
per year