Customer Support Representative
Teachstone
About this role
Teachstone is seeking a Tier 1 Customer Support Representative who will be the first point of contact for clients, providing timely and accurate assistance, building relationships, and collaborating with internal teams to ensure customer needs are met. The role supports the company's mission to improve educational interactions through classroom observations and professional development.
Skills
About Teachstone
teachstone.comTeachstone is an education company focused on improving classroom interactions to help more students thrive. They offer research-based tools and services — including the widely used CLASS observation framework, training and certification, coaching and professional development, and observation/analytics technology — to measure and strengthen teacher–student interactions. Teachstone partners with early childhood and K–12 programs, school systems, and policymakers worldwide to implement evidence-based practice and continuous improvement.
Recent company news
Future-EdQ&A: David Adams on Using AI to Improve Teacher Practice
Jul 8, 2024
citybizEdTech Startup Teachstone Names Former Investment Banker Karlo Young as CEO
Mar 6, 2025
PR NewswireTeachstone Releases Resources to Help Families Make the Most of Daily Interactions with Young Children at Home, Boost Child Learning and Development
Nov 30, 2021
UVA TodaySilicon Valley’s Billionaires Are Excited About EdTech. Here’s Why
Jul 26, 2017
The Business JournalsKaplan Early Learning Co. buys downtown Winston-Salem office building, adding to real estate portfolio
Nov 14, 2024
About Teachstone
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Teachstone.
Salary
$41k – $45k
per year
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