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Customer Support Representative at Cross Border Talents - ApplyBlast

Customer Support Representative

Cross Border Talents

1 month ago

Lisbon, Lisbon, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Support Representative serves as the primary point of contact for customers, addressing inquiries and resolving issues through phone, chat, and email. This role requires maintaining accurate internal systems and case notes while ensuring efficient and high-quality support. The position is based on-site in Lisbon, Portugal, and involves recognizing when to escalate issues versus resolving them directly.

Responsibilities

Respond to customer inquiries via phone, chat, and email
Maintain accurate internal systems and case notes
Resolve customer issues efficiently and escalate when necessary

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.