Customer Support Senior Engineer
Caterpillar
About this role
A Senior Product Support Specialist (Uptime Specialist) at Caterpillar works within the product support organization to improve product reliability and uptime across dealer and field populations. The role focuses on technical escalation, field-data analysis, and coordinating with design teams to drive corrective actions and product quality improvements. The position supports global operations and may require significant travel.
Skills
Qualifications
About Caterpillar
caterpillar.comCaterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial turbines and diesel-electric locomotives.
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About Caterpillar
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Caterpillar.
Salary
$85k – $117k
per year