Quality Analyst (French Speaker)
IND 3M India Limited(1 month ago)
About this role
A Quality Complaints Specialist at 3M manages end-to-end customer product quality complaints, ensuring timely and accurate responses. The role leverages data analysis and trend interpretation to drive corrective actions and process improvements while supporting development of a common global complaint process. It works cross-functionally to train staff, implement solutions, and improve customer satisfaction.
Required Skills
- Complaint Management
- Customer Service
- Project Management
- Process Improvement
- Communication
- Data Analysis
- Trend Analysis
- SAP
- Salesforce
- Power BI
+6 more
Qualifications
- Bachelor’s Degree
About IND 3M India Limited
3mindia.in3M India harnesses science and innovation to deliver products that make a meaningful impact in lives and communities worldwide. With a commitment to inspiring progress, the company operates across various sectors, including healthcare, consumer goods, and industrial applications. Known for its diverse range of technologies and materials, 3M is dedicated to improving productivity and enhancing safety, while addressing global challenges through innovative solutions.
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