Customer Support Specialist, 2nd Shift (Tuesday - Saturday, 4pm ET - 1am ET)

Calendly

2 days ago

2.8 on Glassdoor

Remote

Full Time

Junior

2 applicants

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About this role

Calendly is seeking a Customer Support Specialist to provide high-quality assistance to users through chat, phone, and email channels. The role involves resolving customer issues, maintaining product expertise, and positively impacting customer experience during evening hours.

Skills

About Calendly

calendly.com

Calendly is a modern scheduling platform that eliminates the back-and-forth of meeting planning by letting users share availability and book time via simple links and embeddable scheduling pages. It automates reminders, confirmations, time zone handling, and supports workflows like round-robin, pooled availability, and appointment types. Calendly integrates with calendars and business tools (Google/Outlook, Zoom, Salesforce, Stripe, Zapier, etc.) to sync bookings and automate follow-ups for individuals, sales and customer success teams, and enterprises. Organizations choose Calendly for its ease of use, robust integrations, customizable workflows, and enterprise-grade security and analytics.