Customer Support Specialist (Dutch-speaker)
Klaviyo(3 days ago)
About this role
Klaviyo is seeking Customer Support Specialists, also called Product Experts, to deliver exceptional product support and assistance to their EMEA customers. The role involves resolving technical issues, providing guidance, and supporting customers' marketing and e-commerce needs. The team is based in Dublin, Ireland, with a hybrid work model.
Required Skills
- Customer Support
- Troubleshooting
- Communication
- AI
- SaAS
- E-Commerce
- HTML
- CSS
- JavaScript
About Klaviyo
klaviyo.comKlaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.
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