blackpenrecruitment
A Customer Support Specialist at a fintech company in Cape Town provides empathetic and expert assistance on cross-border payments and crypto trading, working closely with product and engineering teams to resolve financial friction points and enhance customer experience.
Headquarters
Cape Town, Western Cape, South Africa
Company Size
1-10 employees
Founded
2012
Black Pen Recruitment is a Cape Town–based FinTech recruitment agency that connects top technology and financial-services talent with employers across South Africa. They specialise in sourcing candidates for fintech-focused roles—technical, product, operations and leadership—helping startups and established firms fill permanent, contract and executive vacancies. With market-specific expertise and a partner-oriented approach, Black Pen streamlines hiring to match high-impact candidates with organisations scaling in payments, crypto, banking and digital finance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for blackpenrecruitment.
3% above the average for this role
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