Customer Support Specialist for Miami, Florida

Veo - Corporate Careers(1 year ago)

Miami, FLOnsiteFull TimeJunior$38,716 - $52,861 (estimated)Customer Success

About this role

This Customer Support role at Veo is part of the Miami-based Customer Success organization, helping sports customers get the most value from Veo’s AI-based camera solution. The position focuses on being a front-line contact for users, ensuring their issues are resolved and their overall experience remains positive. You will join a fast-growing, diverse scale-up with a laid-back yet performance-driven culture in the sports technology space.

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Required Skills

Customer Support
Tech Support
Product Support
Written Communication
Phone Support
Email Support
Chat Support
Customer Satisfaction
Ticket Management
KPI Adherence

+6 more

About Veo - Corporate Careers

veo.co

Veo makes AI-powered sports cameras and a cloud platform that automatically record, stream and analyse matches and training sessions. Its flagship Veo Cam (Veo Cam 3) uses computer-vision tracking to capture play without an operator and generates clips, automatic highlights, tactical overlays and performance stats for coaches and players. The hardware pairs with cloud-based editing, sharing, live-streaming and analytics tools so clubs, schools and pro teams can simplify video capture and improve coaching. Teams choose Veo for hands-off recording, fast content generation and integrated analysis and distribution.