Customer Support Representative
Owner
About this role
The Customer Support Representative at Owner.com serves as the primary point of contact for restaurant owners and their guests, handling inquiries and issues across phone, email, and chat. The role requires fluent Spanish and English to deliver precise, high-quality support to a LatAm customer base. Operating in a KPI-driven, fast-paced environment, the representative helps ensure a white-glove experience that drives strong customer satisfaction and loyalty.
Skills
About Owner
owner.comOwner (Owner.com) is an all‑in‑one online ordering and restaurant marketing platform that gives independent restaurants access to the same tools major national brands use to drive sales. It offers branded online ordering and a mobile app with built‑in rewards and loyalty to boost repeat visits. The platform includes marketing automation, promotions, integrations (POS/delivery partners), and analytics to streamline operations and increase average order value. Restaurants use Owner to regain control of orders, reduce fees, and grow revenue through direct digital channels.
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About Owner
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Owner.
Salary
$20k
per year