Technical Support Engineer 1

Halos Body Cams (1 month ago)

Dallas, TXOnsiteFull TimeMedior$82,587 - $110,521 (estimated)Customer Support

About this role

This role at HALOS focuses on supporting customers of their body camera and cloud software solutions in the US market. The position centers on handling frontline technical inquiries, managing customer orders and configurations, and coordinating with internal teams. The role contributes directly to customer satisfaction and smooth operations for security, services, and law enforcement clients. It sits within a collaborative, fast-growing scaleup environment that values innovation and safety.

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Required Skills

Customer Support
Ticket Management
Order Fulfillment
Client Training
Customer Communication
Sales Support
Technical Troubleshooting
Scripting Languages
Command Line
Python

+5 more

Qualifications

Associate Degree in Technology

About Halos Body Cams

halosbodycams.com

HALOS Body Cams provides fixed‑cost body camera contracts paired with cloud‑based asset management. They combine cutting‑edge body camera hardware, secure cloud storage, and centralized management tools to help businesses stay ahead of threats and streamline evidence and asset workflows. Their solutions target organizations that need predictable costs and scalable, managed video capture for frontline teams.