Customer Support Specialist I (Office)
Clubessential
About this role
A Customer Support Specialist I at Clubessential provides technical and functional support to clients, troubleshooting software, hardware, and IT issues to ensure customer satisfaction. The role involves engaging with clients across multiple communication channels and collaborating with internal teams to improve product experience.
Skills
About Clubessential
clubessentialholdings.comClubessential Holdings is a leading provider of experience-focused technology and integrated payments for private clubs and community recreation organizations. The company offers club management software and related tools—member portals, websites, POS, reservations, payments, marketing and mobile solutions—designed to attract, engage, and delight members and patrons. Positioned for the "Experience Age," Clubessential helps clubs streamline operations and deliver personalized, member-centric digital experiences that build loyalty.
About Clubessential
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$40k – $55k
per year