ROLLKALL TECHNOLOGIES
RollKall is seeking a Tier 2 Customer Support Specialist to join the Customer Support team, handling inbound calls, emails, and platform support with added technical depth. The role involves querying SQL databases, tracking issues in Jira, and maintaining communication with engineering to resolve complex customer issues. This position requires a proactive approach to troubleshooting and reducing reliance on engineering by resolving technical issues independently.
Shop iPhones, Apple laptops, tablets, and accessories at Rollkall Technologies. Quality products to keep you connected and productive.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ROLLKALL TECHNOLOGIES.
ROLLKALL TECHNOLOGIES didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role