Paradigm

Customer Support Specialist - LollyLaw

Paradigm

1 month ago
Remote
Full Time
Junior
1 applicant
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Paradigm
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About this role

A Customer Support Specialist at LollyLaw provides client advocacy and technical support to ensure positive outcomes for law firms using their legal practice management software. The role involves onboarding, troubleshooting, and helping clients maximize the platform's features in a SaaS environment.

Skills

Paradigm

About Paradigm

paradigmcorp.com

Paradigm is a healthcare services company delivering outcome-focused workers’ compensation and catastrophic care for employers, carriers, managed care organizations, and third‑party administrators. They provide integrated clinical programs—case management, medical management, and specialized catastrophic care—designed to improve patient recovery, support return to work, and control costs. Paradigm emphasizes measurable outcomes and collaborative client partnerships to deliver “a better life for patients” and better results for its clients.

About Paradigm

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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