Customer Support Specialist - MerusCase
Paradigm
About this role
A MerusCase Customer Support Specialist provides support to clients within the legal tech industry, ensuring positive outcomes and building strong relationships. The role involves troubleshooting, onboarding, and enhancing customer experience through communication and collaboration.
Skills
About Paradigm
paradigmcorp.comParadigm is a healthcare services company delivering outcome-focused workers’ compensation and catastrophic care for employers, carriers, managed care organizations, and third‑party administrators. They provide integrated clinical programs—case management, medical management, and specialized catastrophic care—designed to improve patient recovery, support return to work, and control costs. Paradigm emphasizes measurable outcomes and collaborative client partnerships to deliver “a better life for patients” and better results for its clients.
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About Paradigm
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Paradigm.
Salary
$47k – $55k
per year