Simplesat
A Customer Support Specialist at Simplesat provides consultative support via chat, email, and video calls to help troubleshoot issues and assist with implementation. This role involves collaborating with Product and Customer Success teams to enhance documentation and support complex user needs. The position requires fluency in English and the ability to simplify technical information for diverse international clients.
Headquarters
Seattle, Washington, United States
Company Size
11-50 employees
Founded
2016
Simplesat is a customer satisfaction survey platform offering CSAT, NPS, and CES surveys that integrate with 100+ tools including Zendesk, Gladly, Gorgias, Salesforce, and HubSpot. It is designed for high-volume, multi-brand support teams, enabling automated feedback collection, routing, and AI-powered reporting. Teams can go live in a day with no engineering required.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Simplesat.
44075% above the average for this role