Customer Support Specialist | Travel | Remote

Destination Knot(1 month ago)

RemoteFull TimeJunior$32,792 - $44,825 (estimated)Customer Support

About this role

The Customer Support Specialist in the travel industry assists clients with booking support, travel inquiries, and reservation confirmations in a fully remote setting. The role focuses on ensuring smooth client experiences while handling questions and resolving travel-related concerns. It is based in the USA with flexible scheduling and options for part-time or full-time work. The position includes training, mentorship, and access to travel-related perks.

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Required Skills

Customer Support
Email Communication
Phone Communication
Chat Support
Travel Booking
Itinerary Management
Policy Interpretation
Issue Troubleshooting
Client Follow Up
CRM Systems

+6 more

About Destination Knot

destinationknot.co

The site currently redirects to a landing page and contains no public content to extract, but the setup resembles a lean SaaS or digital-product company. They likely offer a web-based platform (for example: analytics, marketing automation, team productivity, or payments) built for fast onboarding and self-service signup. The go-to-market appears conversion-focused, relying on a single landing experience to communicate value, capture leads, and schedule demos. Target customers are probably SMBs and startups seeking easy implementation and measurable ROI.