Customer Support Specialist | Travel | Remote

Destination Knot(2 days ago)

RemoteFull TimeJunior$39,183 - $53,135 (estimated)Customer Support

About this role

A Customer Support Specialist at a remote travel company assists clients with booking support, reservation confirmations, and travel-related inquiries. The role represents the brand while helping customers across channels to ensure positive experiences for vacations, cruises, and resort packages.

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Required Skills

Customer Service
Phone Support
Email Support
Live Chat
Communication
Troubleshooting
CRM Systems
Booking Portals
Empathy
Time Management

About Destination Knot

destinationknot.co

The site currently redirects to a landing page and contains no public content to extract, but the setup resembles a lean SaaS or digital-product company. They likely offer a web-based platform (for example: analytics, marketing automation, team productivity, or payments) built for fast onboarding and self-service signup. The go-to-market appears conversion-focused, relying on a single landing experience to communicate value, capture leads, and schedule demos. Target customers are probably SMBs and startups seeking easy implementation and measurable ROI.