Customer Support Specialist | Travel | Remote
Destination Knot(7 days ago)
About this role
A Customer Support Specialist at a remote travel company assists clients with booking inquiries, troubleshooting travel issues, and providing information about travel services. The role focuses on ensuring a smooth customer experience through clear communication and problem-solving in a fast-paced environment.
Required Skills
- Customer Service
- Communication
- CRM
- Troubleshooting
- Booking Systems
- Travel Support
- Online Tools
- Empathy
- Email Communication
- Phone Support
About Destination Knot
destinationknot.coThe site currently redirects to a landing page and contains no public content to extract, but the setup resembles a lean SaaS or digital-product company. They likely offer a web-based platform (for example: analytics, marketing automation, team productivity, or payments) built for fast onboarding and self-service signup. The go-to-market appears conversion-focused, relying on a single landing experience to communicate value, capture leads, and schedule demos. Target customers are probably SMBs and startups seeking easy implementation and measurable ROI.
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