Customer Support Specialist (United States)
Workyard
About this role
A Tier 1 Customer Support Specialist at Workyard provides live support to users, resolving customer issues and ensuring a positive experience through proactive engagement and timely resolution.
Skills
About Workyard
workyard.comWorkyard is a construction workforce management software platform designed for contractors to track field labor in real time and streamline payroll, helping boost profitability. The system includes GPS-based crew tracking, timekeeping, scheduling, and payroll within a single platform, offering greater field visibility and compliance across job sites. By consolidating field data, time cards, and reporting, Workyard aims to save time, reduce payroll errors, and cut costs for construction teams. Founded in 2017, Workyard supports mobile crew apps and a web admin interface to manage projects, crews, and insights.
About Workyard
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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