Customer Support Specialist
Planhub Inc
About this role
PlanHub is a leading pre-construction SaaS platform dedicated to connecting general contractors, subcontractors, and suppliers within the construction industry. They are looking for a Customer Support Specialist to manage customer interactions, troubleshoot issues, and ensure high satisfaction, with opportunities for remote work and career growth.
Skills
About Planhub Inc
planhub.comPlanHub is a construction bidding platform that provides bid management software to help contractors find projects, manage bids, and grow their businesses. The platform offers a centralized planroom and preconstruction tools that let subcontractors and general contractors discover projects, track invitations, share documents, and coordinate estimates. PlanHub streamlines preconstruction workflows with project leads, automated bid distribution, and reporting to improve efficiency and win rates. Headquartered in West Palm Beach, it offers a free trial and targets firms looking to simplify bidding and scale operations.
About Planhub Inc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$45k – $50k
per year