Customer Support Specialist
ZenGRC
About this role
ZenGRC is seeking a Customer Support Specialist to serve as a subject matter expert, troubleshoot technical issues, and collaborate cross-functionally to ensure customer success with their SaaS governance, risk, and compliance platform.
Skills
About ZenGRC
zengrc.comZenGRC is a governance, risk, and compliance (GRC) platform that automates compliance and risk management by centralizing controls, evidence, and assessments across multiple frameworks. It includes AI-driven features, a Trust Center, and built-in support for frameworks such as SCF, ISO, SOC, and HIPAA to simplify audits, reporting, and cross-framework mapping. Offered with straightforward, flat-fee pricing, ZenGRC targets security and compliance teams seeking a single source of truth to streamline workflows, reduce manual work, and accelerate certification readiness.
About ZenGRC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$60k – $80k
per year