Customer Support Specialist

Bottomline

4 days ago

3.7 on Glassdoor

Portsmouth, NH

Hybrid

Full Time

Medior

1 applicant

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About this role

Bottomline, a global leader in business payments and cash management, is seeking a Customer Support Specialist to support their customers with complex issues, questions, and projects. The role involves communication via multiple channels, troubleshooting, documentation, and fostering positive customer relationships. The position emphasizes customer satisfaction and continuous improvement with a flexible work schedule.

Skills

Qualifications

Associate's DegreeBachelor's Degree

About Bottomline

bottomline.com

Industries

Finance, Technology, Consulting

Bottomline (Bottomline Technologies) is a financial technology company that helps organizations transform business payments and cash flow with cloud-native payment, reconciliation, cash management, and accounts-payable/receivable automation solutions. It provides secure, scalable SaaS products and APIs that connect corporates, banks, and fintechs to domestic and cross-border payment rails while addressing fraud prevention, compliance, and payment visibility. Bottomline’s platform is used by enterprises and financial institutions to automate invoice-to-pay processes, streamline treasury operations, and integrate with bank networks and SWIFT for enterprise-grade payment orchestration.