Customer Support Specialist
Ideogram
About this role
Ideogram is seeking a curious and energetic Customer Support Specialist to engage with users, surface insights to product teams, and help grow the supportive community around their generative media platform. The role involves leveraging AI tools, creating educational content, and supporting a vibrant beta community, with opportunities for career growth in customer support and enterprise development.
Skills
About Ideogram
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Recent company news
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Sep 20, 2023
The DecoderIdeogram presents version 3.0 of its AI image generation system
Mar 27, 2025
The SaaS NewsIdeogram Secures $80 Million in Series A
Mar 1, 2024
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Jul 29, 2025
About Ideogram
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Ideogram.
Salary
$40k – $60k
per year