Customer Experience & Support Intern - Summer 2026

Lucid Software(8 days ago)

HybridInternshipIntern$0 - $0Customer Operations

About this role

Lucid Software is seeking a support intern to assist in resolving technical and billing issues, create educational content, and engage with users while collaborating with various teams to improve the customer experience. The role offers an opportunity to develop technical expertise and contribute to product improvements in a fast-paced environment.

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Required Skills

Technical Support
Customer Service
Troubleshooting
Content Creation
Data Analytics
Problem Solving
Communication
Billing Support
Product Knowledge
Collaboration

About Lucid Software

lucid.co

Lucid (Lucid Software) is a visual collaboration company that calls itself the "Work Acceleration Platform," helping teams think, collaborate, and move work forward through visual tools. Its product suite—most notably Lucidchart (diagramming), Lucidspark (virtual whiteboard), and Lucidscale (cloud architecture visualization)—offers real‑time coediting, templates, and integrations with platforms like Google, Microsoft, Slack, and Atlassian. Lucid targets both individual teams and enterprises with admin controls, security and compliance features, and analytics to scale visual processes across organizations. Teams use Lucid for process mapping, flowcharts, ideation, architecture design, and cross‑functional collaboration to speed decisions and execution.

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