Customer Support Specialist
Shipfusion
About this role
A Support Associate at Shipfusion supports clients by handling customer interactions, managing support tickets, and ensuring smooth operations within the company's logistics and fulfillment systems.
Skills
About Shipfusion
shipfusion.comShipfusion is a third‑party logistics (3PL) company that provides end-to-end fulfillment solutions for ecommerce brands. They handle order processing, warehousing, inventory management, shipping and returns as part of an all‑in‑one fulfillment service. Shipfusion emphasizes technology-driven integrations with ecommerce platforms and carrier partnerships to streamline operations and lower shipping costs. Headquartered in Carol Stream, IL, they focus on scalable fulfillment for U.S. retailers and growth-stage online brands.
Recent company news
Business WireOver One Million Square Feet and Counting: Shipfusion Opens State-of-the-Art Fulfillment Center in York, PA
Nov 7, 2024
Built In ChicagoShipfusion Secures $40M to Open New Warehouses, Advance Tech
Apr 13, 2022
PennLive.comE-commerce fulfillment company opens 350,000-square-foot warehouse in central Pa.
Nov 13, 2024
Yahoo FinanceShipfusion Acquisition of Boxtrot Highlights Record Year
1 month ago
Central Penn Business JournalYork is new site for national fulfillment center
Nov 12, 2024
About Shipfusion
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Shipfusion.
Salary
$55k – $65k
per year