Customer Support Specialist I

SpryPoint

9 months ago

3.5 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Customer Support Specialist I at SpryPoint serves as the primary contact for clients using SpryPoint’s cloud-based utility applications. The role focuses on ensuring a smooth support experience by handling incoming inquiries, documenting interactions, and coordinating with internal teams. This position sits within a high-growth, remote-first software company modernizing utility operations across the Americas. It offers opportunity for technical and professional growth in a mission-driven environment.

Skills

Qualifications

Bachelor’s Degree in Computer ScienceBachelor’s Degree in Information Technology

About SpryPoint

sprypoint.com

SpryPoint is a digital product studio and consultancy that helps organizations design, build, and maintain websites and web applications. They combine product strategy, UX/UI design, and engineering—often working with WordPress and modern front‑end stacks—to deliver performant, accessible experiences. SpryPoint typically partners with startups and small-to-medium businesses to move ideas from concept to launch and provide ongoing support and optimization.