Opella
The Customer Support Specialist at Opella serves as the primary point of contact for customers, delivering exceptional service across email, live chat, phone, and social media while handling inquiries related to orders, subscriptions, shipping, and account management. The role involves managing support tickets in Gorgias, processing orders in Shopify, and collaborating with cross‑functional teams to resolve issues and improve the overall customer experience.
We simplify self-care, empowering individuals by putting health in your hands, for our communities and our planet. Learn more about our brands.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Opella.
52% above the average for this role
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