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Felix Technologies, Inc.
As a Customer Support Supervisor at Félix, you will lead a team of 10–15 specialists to ensure operational excellence in our AI-powered WhatsApp remittance platform. This role focuses on coaching the team, analyzing key metrics to drive efficiency, and collaborating with Product and Engineering to optimize customer journeys. You will be responsible for maintaining high-quality support delivery across all communication channels while fostering a culture of continuous learning and accountability.
Felix Technologies, Inc. is a technology company that builds digital products and services, with hiring focused on engineering, fraud, and growth functions. The company operates in the software and technology industry, developing platforms and tools that support business operations and customer experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Felix Technologies, Inc..
Felix Technologies, Inc. didn’t post a salary, so this is our estimate from similar listings.
170% above the average for this role