Rocket Money
The Customer Support Team Leader at Rocket Money will coach and develop a team of Operations Associates, oversee chat and email support volume, and drive process improvements to enhance member satisfaction. This role also involves providing frontline insights to product teams and tracking performance through data dashboards.
Headquarters
Silver Spring, Maryland, United States
Company Size
201-500 employees
Founded
2015
Rocket Money is a consumer financial management app that helps people find and cancel subscriptions, track spending, create budgets, and manage bills. The service links to users’ accounts to automatically identify recurring charges, cancel unwanted subscriptions with one click, and surface opportunities to lower monthly bills or recover refunds. It also offers budgeting, savings and bill‑negotiation tools (plus optional credit monitoring and premium features) to simplify money management and reduce recurring costs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Rocket Money.
Right around the average for this role
UPDATE: Rocket Money ends Tucker Carlson sponsorship
Nov 12, 2025