Customer Support Technician II
SewerAI(1 month ago)
About this role
SewerAI Corporation is leveraging AI technology to improve underground infrastructure management through data analysis and inspection. The company is experiencing rapid growth and is looking to expand its team to support its SaaS platforms and customer base.
Required Skills
- troubleshooting
- Customer Support
- SaaS
- Technical Support
- Data Concepts
- Ticketing
- APIs
- Support Tools
- Communication
- Infrastructure
About SewerAI
www.sewerai.comSewerAI is an innovative platform designed for underground infrastructure management, focusing on enhancing sewer and pipe management efficiency. The company leverages advanced AI technology to double field productivity while achieving an impressive 99% defect detection accuracy, making it easier for professionals to analyze and repair sewer systems. Their offerings include the cloud-based management platform PIONEER™, along with tools like AutoCode™ for automated condition detection, all aimed at improving data insights and operational efficiency for sewer professionals. With a strong emphasis on providing superior service and robust user support, SewerAI is transforming the way municipalities and contractors approach sewer maintenance and rehabilitation.
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