Customer Support Specialist
Atarim(6 months ago)
About this role
Atarim.io is looking for an enthusiastic Customer Support Specialist to represent the company to its global user base and help ensure a seamless, positive experience with its SaaS platform. The role emphasizes clear communication, empathy, timely solutions, and contributing user feedback to improve the product. Performance is measured by response times, resolution rates, and customer satisfaction in a collaborative remote environment.
Required Skills
- Customer Support
- Troubleshooting
- Communication
- Problem Solving
- Organization
- SaaS
- Remote Work
- Gist
- Slack
- Jira
+2 more
About Atarim
atarim.ioAtarim is an innovative platform that leverages artificial intelligence to enhance the creative process, providing teams with virtual teammates to streamline workflows. With features designed for instant and specific feedback, Atarim helps users design, write, and launch projects more efficiently. The tool is tailored for collaboration, allowing teams and clients to work visually together, optimizing communication and productivity in creative projects.
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