Simpro Limited
The Customer Support Technician, Level 1 provides professional engagement with customers and internal stakeholders, delivering timely and effective support that is customer-centric and focused on exceeding expectations. The role involves managing inbound support queries, troubleshooting technical issues, and maintaining thorough records of customer interactions. It also includes collaborating across teams to resolve escalations and recommending improvements to enhance the customer experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Simpro Limited.
Simpro Limited didn’t post a salary, so this is our estimate from similar listings.