Customer Support Representative
Simpro Software(4 days ago)
About this role
A Customer Support Representative at Simpro Group is responsible for delivering excellent customer service by handling support queries related to their software products. The role involves developing product expertise, troubleshooting issues, and maintaining thorough records of customer interactions, all within a fast-paced support environment.
Required Skills
- Customer Service
- Troubleshooting
- Communication
- Product Knowledge
- Time Management
- Empathy
- Problem Solving
- Knowledge Base
- Cloud Technologies
- Customer Relationship Management
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