Customer & Tech Trainer(Conversation Design)

Vonage(13 days ago)

RemoteFull TimeMedior$93,364 - $124,733 (estimated)Conversation Design

About this role

The AI Conversation Designer at Vonage AI is responsible for creating and optimizing virtual agents that interact with consumers through voice and text. The role involves working closely with clients to design conversational experiences, develop scripts, and deploy solutions on no-code platforms, bridging creative language skills with technical understanding.

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Required Skills

conversational Design
UX Writing
Voice Technologies
No-Code Studio
Chatbot Development
Content Strategy
Prototyping
Communication Skills
Problem Solving
Language Skills

About Vonage

vonage.com

Vonage is a cloud communications company that provides APIs and managed services to embed voice, video, messaging, and verification into applications and business workflows. Its product set includes programmable communications APIs (voice, SMS, video, Verify, Number Insight), a cloud contact center, and unified business communications/phone systems for enterprises and SMBs. Developers choose Vonage for its SDKs and real‑time media infrastructure and enterprises use its solutions to enable omnichannel customer engagement, global reach, and integrations with CRM and business platforms.

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