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© All Rights Reserved. ApplyBlast.com
Peraton
The Customer Technical Support Representative 1 (SCA) serves as the first point of contact for Tier 3 requests escalated to the Global Cyber Center, providing intake and triage for mission-critical issues. This role involves managing high-volume customer interactions across various channels, creating and routing tickets, and conducting quality assurance follow-ups. The position requires adherence to documented processes and maintaining clear shift logs to ensure operational continuity.
Headquarters
Reston, Virginia, United States
Company Size
10001+ employees
Founded
2017
Peraton is a next-generation technology and national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. Peraton supports every branch of the U.S. Armed Forces, and we serve as a valued partner to essential government agencies that sustain our way of life.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Peraton.