STERIS
The Customer Technical Support Specialist II at STERIS provides specialized Tier 2 technical support for healthcare and life science software products, including troubleshooting complex issues, performing advanced implementations, and assisting with data management. This role involves collaborating with customer IT staff, analyzing system diagnostics, and aiding in testing new software versions while possessing deep expertise in specific programming languages and database configurations.
STERIS is a global provider of products and services that support patient care with a strong emphasis on infection prevention. The company supplies sterilization and decontamination equipment, surgical and procedural products, contamination‑control solutions, and related service programs including instrument management, validation, and technical support. Its customers include hospitals, ambulatory surgery centers and life‑science/pharmaceutical and medical device manufacturers seeking to improve patient safety and manufacturing cleanliness. Headquartered in Mentor, Ohio, STERIS combines equipment, consumables and service expertise to help healthcare and industrial clients manage infection risk and operational efficiency worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for STERIS.
37% below the average for this role