Customer Trainer

Vori(2 months ago)

HybridFull TimeJunior$66,337 - $87,592 (estimated)Operations

About this role

The Customer Trainer at Vori is responsible for delivering engaging, hands-on training sessions to help independent grocers effectively adopt and utilize the Vori platform, both remotely and onsite. This role requires travel to customer locations to conduct training, troubleshoot, and empower store teams, while also collaborating with various internal teams to refine training materials and enhance the customer experience. The ideal candidate should have 3-5 years of experience in training or customer onboarding, strong communication skills, and a passion for assisting small business owners in the grocery industry.

View Original Listing

Required Skills

Training Delivery
Customer Support
Communication Skills
Adaptability
Empathy
Continuous Improvement
Team Collaboration
Technical Aptitude
Travel Flexibility
Retail Knowledge

About Vori

www.vori.com

Vori is an innovative platform providing all-in-one point-of-sale (POS) and operations software specifically for independent grocery stores. The VoriOS system enables grocers to efficiently manage their operations, including ordering, inventory, payments, and customer engagement, all from one integrated solution. This user-friendly software is designed to meet the unique needs of grocers, allowing them to enhance the shopping experience, streamline operations, and effectively adapt to their community's demands. With Vori, independent grocery stores can embrace modern technology and stay competitive in a rapidly evolving market.