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Customer Training & Onboarding Specialist at Feathr - ApplyBlast

Customer Training & Onboarding Specialist

Feathr

3 months ago

4.2 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Customer Training & Onboarding Specialist at Feathr will guide nonprofit clients through the implementation and initial use of the Feathr marketing platform, ensuring they can confidently launch basic campaigns and understand advanced features. The role involves delivering virtual training sessions, managing onboarding projects, and fostering excitement about the platform’s capabilities.

Responsibilities

Implement and configure Feathr platform for new customers
Conduct onboarding calls and virtual training sessions
Track account progress and manage project portfolio in Salesforce

Skills

About Feathr

feathr.co

Headquarters

Gainesville, Florida, United States

Company Size

51-200 employees

Founded

2012

View Profile

Feathr is a digital marketing platform built for associations, nonprofits, and arts & culture organizations, offering tools to grow membership, fill events, and prove campaign impact. The platform combines digital advertising, email automation, audience building, and conversion tracking in one connected system. Feathr is purpose-built for the workflows and goals of mission-driven organizations, helping lean teams run coordinated, multi-channel campaigns without relying on enterprise tools.