Customer Transformation - Senior Analyst
PwC Nederland(1 month ago)
About this role
A Senior Analyst in PwC New Zealand’s Customer Transformation team based in Auckland, focused on improving how people experience services and products across sectors such as banking, retail and government. The role applies design, analysis and systems thinking to turn ambiguity into clarity and help deliver meaningful outcomes across transformation programmes. The position is within PwC’s consulting environment and offers development, coaching and access to world-leading technology including AI tools.
Required Skills
- Service Design
- CX
- Business Analysis
- Transformation
- Systems Thinking
- Problem Solving
- Communication
- Visual Design
- Facilitation
- Journey Mapping
+1 more
Qualifications
- Qualification in Design
- Qualification in Psychology
- Qualification in Business
About PwC Nederland
pwc.nlPwC accountants, financiële en belastingadviseurs bieden u zakelijke dienstverlening op het gebied van accountancy, belastingen, human resources, auditing, crisis management, performance improvement en financiële services.
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