United States - Genesys Cloud Services, Inc.

CX Advisory Consultant

United States - Genesys Cloud Services, Inc.(2 months ago)

HybridFull TimeSenior$137,897 - $184,656 (estimated)Consulting
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About this role

The CX Advisory Consultant will work with organisations across APAC to design, build, and scale AI-powered customer experiences using Genesys Cloud. The role connects business strategy with digital, cloud, and automation transformation and partners with clients to turn strategic vision into measurable outcomes. It involves shaping CX roadmaps, proving value through analytics, and engaging executive stakeholders to drive adoption.

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Required Skills

  • CX Strategy
  • Journey Design
  • Analytics
  • Change Management
  • Stakeholder Engagement
  • Workshop Facilitation
  • AI Automation
  • Cloud Integration
  • Agile
  • Communication

Qualifications

  • Bachelor's Degree in Business, Technology, or Related Field
United States - Genesys Cloud Services, Inc.

About United States - Genesys Cloud Services, Inc.

genesys.com

Rocket is a performance optimization tool designed to enhance website loading speed and overall user experience. By automatically optimizing scripts and implementing lazy loading technologies, it ensures that essential content is prioritized while reducing unnecessary resource loading. The platform is particularly beneficial for developers looking to improve site speed on both mobile and desktop, leading to increased engagement and better search engine rankings. Rocket's solutions are known for their ease of integration and effectiveness in boosting website performance metrics.

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