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CX Advisory Consultant at Genesys - ApplyBlast

CX Advisory Consultant

Genesys

10 months ago

Kuala Lumpur, Malaysia

Hybrid

Full Time

Senior

0 applicants

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About this role

The CX Advisory Consultant will work with organisations across APAC to design, build, and scale AI-powered customer experiences using Genesys Cloud. The role connects business strategy with digital, cloud, and automation transformation and partners with clients to turn strategic vision into measurable outcomes. It involves shaping CX roadmaps, proving value through analytics, and engaging executive stakeholders to drive adoption.

Skills

Qualifications

Bachelor's Degree in Business, Technology, or Related Field

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.