CX Enablement & Change Management Consultant (Genesys Cloud CX)
Miratech
About this role
A CX Enablement & Operational Change Management Specialist is responsible for supporting the adoption of Genesys Cloud CX and other CCaaS platforms through operational change, enablement, and training initiatives. The role focuses on driving platform adoption, operational readiness, and continuous learning across contact center teams.
Skills
About Miratech
miratechgroup.comMiratech is a global IT services and consulting company that provides software engineering, digital transformation, cloud, cybersecurity, and customer experience solutions for enterprises. It supports clients with technology delivery and managed services across industries including telecom, financial services, healthcare, and retail.
About Miratech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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