CX Agent Experience Sr Analyst | AI Agent Builder
Modo
About this role
MODO is a fintech company in Argentina that is transforming how people pay and save through innovative payment experiences and open banking. They are looking for a Sr. CX Agent Experience Analyst to design and evolve AI agents to improve business and user experience.
Skills
About Modo
modopayments.comModo (ModoPayments) is an enterprise payments orchestration platform that unifies systems, data, and strategy to help organizations optimize payment performance. The platform offers payment orchestration, vault/tokenization, and accounting/financial orchestration plus features like payment flow optimization, automated reconciliation/reporting, and ML-driven routing to boost success rates and reduce cost. Modo helps enterprises consolidate gateways and processors, streamline financial operations, and maintain compliance while treating payments as a controllable, strategic function.
About Modo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$146k – $195k
per year